Your school’s team handles all sorts of administrative challenges. On an average day, front office staff might answer calls from parents about early dismissal, print and distribute flyers for an upcoming school festival, and spend time chasing down emergency contact...
The modern office has quietly been redesigned. Some colleagues are at desks down the hall, others are at kitchen tables three time zones away, and many split the difference week by week. Hybrid work is no longer an experiment. a growing share of companies, it’s...
Clinical staff undergo years of intensive training to master technical procedures, understand complex diagnostics, and deliver life-saving care. However, while medical schools and nursing programs excel at teaching the hard science of healthcare, the “soft...
When patients visit your medical practice, they see your front-office staff members and their physicians. What they don’t see is all the work that goes on behind the scenes that ensures your practice continues to run smoothly and in compliance with local and federal...
In many industries across both the for-profit and nonprofit sectors, remote and hybrid work environments are the new normal. However, keeping employees engaged when they aren’t coming into the office every day has remained a consistent challenge for all types of...
Talent acquisition has always been a key driver of organizational success, but it has become increasingly complex in recent years. To keep up, companies must adapt how they attract and hire talent. After all, employees today seek more than just a paycheck—they want...
When new hires join your company, they’re energetic and ready to put their best foot forward. However, maintaining this enthusiasm can be challenging. After all, each employee has their own day-to-day needs that, if left unfulfilled, can lead to a lack of motivation...
Beyond the Halo: Navigating the Real Challenges of Tech Founders Leading a Nonprofit in the Wake of OpenAI’s Upheaveal At the time of this writing, four and a half days have passed since the OpenAi board’s surprise firing of Sam Altman. As the following...
In the best of times, leadership is challenging. In these times, the challenges seem to have exponentially increased! It’s increasingly hard to make plans based on a high level of certainty. Planning can seem like a series of fits and starts. Fits and starts...
Traveling around the country, I’m constantly asked for the secret to hiring Millenials. Leaders tell me, “They don’t stay in the job. And when they’re here, it’s hard to tell what they’re working on.” First, a warning For...
