Have you ever done business with someone and then feel like they’ve ghosted you? You thought things went well, they seemed to like you, but now they don’t reply to anything? Even things they’d promised to respond to? Yesterday, I got to spend the day...
Leaders tend to hide our problems. We realize most people are more interested in their problems than ours. And sometimes we find sharing our issues becomes a weapon others use against us. So we build up a habit of hiding. Listening to La’Vista Jone’s BOSS...
You have an email address. But what if people misspell your name? I just had an email confirmation sent to me. I regularly have confirmations sent to me so I thought nothing of it. Until I saw the spelling: My name was misspelled. It happens all the time. Even though...
Juneteenth is this weekend. Now a federal holiday, it remembers June 19, 1865, the day the last enslaved people were freed in the USA. That is more than three years after the Emancipation Proclamation. And more than two months after the Confederate surrender. (You can...
This article is contributed by Spencer Hoffman, Vice President of Sales and Product at POS Nation. Spencer dives into four actionable next steps for creating a loyalty program for your customers – and how that can benefit your small business. For any...
You probably have heard of SaaS – Software as a Service. What would happen if you saw follow up as a service? Follow Up isn’t about “needing” the other person” I admit, following up can be tedious. One thing that makes it worse is the...
Habits can be incredibly helpful. They can help us use our time more efficiently. And they can increase our capacity to do more of what we’d prefer to be doing. But making an activity become a habit takes time. And focus. And effort. So much time, focus, and...
In our current Quadrant 3 Leadership Cohort, we’ve been talking about personality, abilities, and habits. Over the course of a few classes we’ve looked at the Enneagram, the Highlands Ability Battery, assessments like DISC, and the various ways we use...
This article was contributed by Jennifer C. Loftus, MBA, SPHR, PHRca, GPHR, SHRM-SCP, CCP, CBP, GRP. Jennifer is a founding partner of and national director for Astron Solutions, a compensation consulting firm. The world of work has continued to evolve with the...
In the best of times, leadership is challenging. In these times, the challenges seem to have exponentially increased! It’s increasingly hard to make plans based on a high level of certainty. Planning can seem like a series of fits and starts. Fits and starts...
