Is your team missing important email?
You have an email address. But what if people misspell your name? I just had an email confirmation sent to me. I regularly have confirmations sent to me so I thought nothing of it. Until I saw the spelling: My name was misspelled. It happens all the time. Even though...
You don’t have to be great at everything!
In a recent coach certification class discussion, we were talking about the benefits of helping our clients explore their hardwiring. We looked at the three levels of hardwiring included in Quadrant 3 Leadership: Abilities (like those surfaced in the Highlands Ability...
Observing Juneteenth
Juneteenth is this weekend. Now a federal holiday, it remembers June 19, 1865, the day the last enslaved people were freed in the USA. That is more than three years after the Emancipation Proclamation. And more than two months after the Confederate surrender. (You can...
Announcing the Q3LC Summer Session!
I am thrilled to introduce you to the Quadrant 3 Leadership Certification "Summer Session" class! So far, we've offered this ICF-accredited coach certification over 10- to 12- weeks. These brave leaders have chosen to do all the 36-hours of work in just five weeks!...
Build a Customer Loyalty Program: 4 Tips to Get Started
This article is contributed by Spencer Hoffman, Vice President of Sales and Product at POS Nation. Spencer dives into four actionable next steps for creating a loyalty program for your customers - and how that can benefit your small business. For any organization...
Follow up as service?
You probably have heard of SaaS - Software as a Service. What would happen if you saw follow up as a service? Follow Up isn't about "needing" the other person" I admit, following up can be tedious. One thing that makes it worse is the feeling that you "need" them to...
Do you get stressed when activities become habits?
Habits can be incredibly helpful. They can help us use our time more efficiently. And they can increase our capacity to do more of what we'd prefer to be doing. But making an activity become a habit takes time. And focus. And effort. So much time, focus, and effort...
Congratulations to the new Quadrant 3 Leadership Coaches!
I am thrilled to introduce you to the brand new certified Quadrant 3 Leadership Coaches! These four leaders have completed the course work for this ICF-accredited coaching certificate program. And they are already using Quadrant 3 leadership tools with their clients...
17 leaders on leadership, doubt, and growing to excellence
Have you ever invited some of your favorite people to a party? And been surprised when they actually said yes?! That's what happened a year ago today. I didn't want to shout "buy my book" on the release day for The Surprising Gift of Doubt. So my wife suggested I do...