We’re halfway through 2026. The calendar has been marked up. Life has happened. Some things you planned for came through exactly as you pictured. Others didn’t. Some goals that felt electric in December feel a little different now — not bad, just...
Business leaders today are often pulled in a dozen different directions at once. Between managing operations, driving growth, and leading teams, they’re struggling to find time to launch new initiatives. Even when a program is clearly beneficial to the company’s...
Navigating the financial health of modern healthcare is increasingly challenging for independent clinics, which strive to balance high-quality patient care with financial stability. Providers face immense pressure to maintain liquidity amid rapidly rising operational...
What creative process teaches us about leading through uncertainty Here is something most leadership books won’t tell you: clarity is rarely where you start. It’s where you end up — and only if you’re willing to tolerate the mess that comes first. In...
I learned to drive on an Oldsmobile Cutlass Supreme in the 1980s. I am under five feet tall, and the seat of that car was not built with me in mind. My parents solved this practically and without fanfare: they bought rocking chair cushions and propped me up until I...
Something you might not know about me: I love and collect children’s picture books. I don’t mean this in a nostalgic, “I-used-to-read-them-to-my-kids” kind of way. I mean I actively seek them out, I think about them seriously as art and...
Clinical staff undergo years of intensive training to master technical procedures, understand complex diagnostics, and deliver life-saving care. However, while medical schools and nursing programs excel at teaching the hard science of healthcare, the “soft...
The first (only?) time Marc and I attempted canoeing together wasn’t pretty. I was in my second trimester of pregnancy. We had been married for just four years. And we were leading a camping trip with a dozen high school students from the boarding school where we had...
If you’ve been around Concord Leadership Group for any amount of time, you’ve heard us talk about Q3LC—Quadrant 3 Leadership Coach Certification. This program grew directly out of Marc’s book, The Surprising Gift of Doubt. From that work, we developed a ten-week...
I have an aquarium in my office. Right now, it holds one small fish and one persistent snail. The tank needs a clean and a top-up of water. I know this. And yet… I’ve been enjoying the soft background sound of water dribbling from the filter into the tank. It’s...
