by Marc A. Pitman | Sep 9, 2022 | CEO/Executive Directors, Personal Leadership
Have you ever done business with someone and then feel like they’ve ghosted you? You thought things went well, they seemed to like you, but now they don’t reply to anything? Even things they’d promised to respond to? Yesterday, I got to spend the day...
by Marc A. Pitman | Aug 18, 2022 | CEO/Executive Directors, Organizational Leadership, Personal Leadership
Leaders tend to hide our problems. We realize most people are more interested in their problems than ours. And sometimes we find sharing our issues becomes a weapon others use against us. So we build up a habit of hiding. Listening to La’Vista Jone’s BOSS...
by Marc A. Pitman | Aug 16, 2022 | CEO/Executive Directors
You have an email address. But what if people misspell your name? I just had an email confirmation sent to me. I regularly have confirmations sent to me so I thought nothing of it. Until I saw the spelling: My name was misspelled. It happens all the time. Even though...
by Marc A. Pitman | Jun 17, 2022 | CEO/Executive Directors
Juneteenth is this weekend. Now a federal holiday, it remembers June 19, 1865, the day the last enslaved people were freed in the USA. That is more than three years after the Emancipation Proclamation. And more than two months after the Confederate surrender. (You can...
by Concord Leadership Group Contributor | Jun 14, 2022 | CEO/Executive Directors
This article is contributed by Spencer Hoffman, Vice President of Sales and Product at POS Nation. Spencer dives into four actionable next steps for creating a loyalty program for your customers – and how that can benefit your small business. For any...
by Marc A. Pitman | May 20, 2022 | CEO/Executive Directors
You probably have heard of SaaS – Software as a Service. What would happen if you saw follow up as a service? Follow Up isn’t about “needing” the other person” I admit, following up can be tedious. One thing that makes it worse is the...
by CLG Admin | Apr 25, 2022 | CEO/Executive Directors, Journey, Middle Managers
Habits can be incredibly helpful. They can help us use our time more efficiently. And they can increase our capacity to do more of what we’d prefer to be doing. But making an activity become a habit takes time. And focus. And effort. So much time, focus, and...
by Marc A. Pitman | Feb 15, 2022 | CEO/Executive Directors, Coach Certification, Organizational Leadership, Personal Leadership
In our current Quadrant 3 Leadership Cohort, we’ve been talking about personality, abilities, and habits. Over the course of a few classes we’ve looked at the Enneagram, the Highlands Ability Battery, assessments like DISC, and the various ways we use...
by Concord Leadership Group Contributor | Jan 15, 2022 | CEO/Executive Directors
This article was contributed by Jennifer C. Loftus, MBA, SPHR, PHRca, GPHR, SHRM-SCP, CCP, CBP, GRP. Jennifer is a founding partner of and national director for Astron Solutions, a compensation consulting firm. The world of work has continued to evolve with the...
by Marc A. Pitman | Dec 7, 2021 | CEO/Executive Directors, Organizational Leadership, Staff Relations, Team Building
In the best of times, leadership is challenging. In these times, the challenges seem to have exponentially increased! It’s increasingly hard to make plans based on a high level of certainty. Planning can seem like a series of fits and starts. Fits and starts...
