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5 Best Ways to Boost Your Medical Practice’s Cash Flow

5 Best Ways to Boost Your Medical Practice’s Cash Flow

by Concord Leadership Group Contributor | May 28, 2026 | CEO/Executive Directors, Coaching, Guest Post, Organizational Leadership, Strategic Plan

Navigating the financial health of modern healthcare is increasingly challenging for independent clinics, which strive to balance high-quality patient care with financial stability. Providers face immense pressure to maintain liquidity amid rapidly rising operational...
Why Would Any Leader Want to Feel Unsure?

Why Would Any Leader Want to Feel Unsure?

by Marc A. Pitman | May 11, 2026 | CEO/Executive Directors, Organizational Leadership, Personal Leadership

Recently on a leadership podcast, the host asked me a question clients often wonder but rarely say out loud. We were talking through the Leaders Journey model, the four quadrants we use to help leaders understand where they are and where they’re headed. I had...
Your Name Comes Off the Website. Then What?

Your Name Comes Off the Website. Then What?

by Marc A. Pitman | Apr 29, 2026 | CEO/Executive Directors

For most of your career, your phone hasn’t stopped ringing. You’re the person who knows where the bodies are buried. The one who gets the 7am text when something goes sideways. The institutional memory on two legs. In conversations with leaders nearing the...
Staying focused in uncertain times

Staying focused in uncertain times

by Marc A. Pitman | Apr 16, 2026 | CEO/Executive Directors, Middle Managers, Values

How do I help my team stay focused when there’s so much uncertainty? What Matters in a Crisis Something happens when the world goes sideways: leaders start questioning everything…including themselves. In my working life, it feels like we’ve lurched...
Why Stress Makes Leaders Forget What They Know

Why Stress Makes Leaders Forget What They Know

by Marc A. Pitman | Apr 2, 2026 | CEO/Executive Directors, Middle Managers, Organizational Leadership, Personal Leadership

You’ve Been Training for This For the last few weeks, I’ve been having a similar conversation with leaders—the same conversation I’m having with myself. We’re forgetting what we’ve already been through. Why We Can’t See What We Know...
Struggling to create a Succession Plan?

Struggling to create a Succession Plan?

by Marc A. Pitman | Mar 5, 2026 | CEO/Executive Directors, Organizational Leadership, Strategic Plan

Jump-Start Your Succession Plan: Create an Emergency Management Plan Are you having trouble figuring out your succession plan? You’re not alone. Most leaders I work with get stuck in the same spiral of questions: Who will replace me? Who will replace them? Do we...
Why Soft Skills Training Matters for Clinical Staff

Why Soft Skills Training Matters for Clinical Staff

by Concord Leadership Group Contributor | Mar 2, 2026 | CEO/Executive Directors, Coaching, Guest Post, Organizational Leadership, Staff Relations

Clinical staff undergo years of intensive training to master technical procedures, understand complex diagnostics, and deliver life-saving care. However, while medical schools and nursing programs excel at teaching the hard science of healthcare, the “soft...
Retirement Doesn’t Have to Mean Retreat

Retirement Doesn’t Have to Mean Retreat

by Marc A. Pitman | Feb 14, 2026 | CEO/Executive Directors

Retiring without retreating Did you know that retirement doesn’t have to mean retreat? If you want your retirement to be a retreat — a time to relax, travel, and enjoy the fruits of decades of hard work — that’s wonderful. You’ve earned it. But...
Immediate help for your Leadership Questions

Immediate help for your Leadership Questions

by Marc A. Pitman | Jan 31, 2026 | CEO/Executive Directors, Middle Managers

My new “The Pocket COO” AI tool is still being tested. I’d love for you to try it today. This chat tool is informed by all my leadership writing, blogs, books, and trainings. There are three different approaches to answers: 👉 I’m looking for...
From Mailbox to Meeting: A formula for Pleasantly Persistent Follow Up

From Mailbox to Meeting: A formula for Pleasantly Persistent Follow Up

by Marc A. Pitman | Jan 21, 2026 | CEO/Executive Directors

In my conversations with private coaching clients, when I say “you’ll need to follow up up to 12 times,” I often see dismay on people’s faces. 12 times?! Some intrepid clients then ask for the exact steps, the precise formula for those 12...
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