Are You Building Staircases to Nowhere? I’ve been listening to Rabbi Angela Buchdahl’s memoir Heart of a Stranger. She shared a story that stuck with me. The story about the Winchester House. The Winchester Mystery House You may have heard of Sarah...
Navigating the financial health of modern healthcare is increasingly challenging for independent clinics, which strive to balance high-quality patient care with financial stability. Providers face immense pressure to maintain liquidity amid rapidly rising operational...
Recently on a leadership podcast, the host asked me a question clients often wonder but rarely say out loud. We were talking through the Leaders Journey model, the four quadrants we use to help leaders understand where they are and where they’re headed. I had...
For most of your career, your phone hasn’t stopped ringing. You’re the person who knows where the bodies are buried. The one who gets the 7am text when something goes sideways. The institutional memory on two legs. In conversations with leaders nearing the...
How do I help my team stay focused when there’s so much uncertainty? What Matters in a Crisis Something happens when the world goes sideways: leaders start questioning everything…including themselves. In my working life, it feels like we’ve lurched...
You’ve Been Training for This For the last few weeks, I’ve been having a similar conversation with leaders—the same conversation I’m having with myself. We’re forgetting what we’ve already been through. Why We Can’t See What We Know...
Jump-Start Your Succession Plan: Create an Emergency Management Plan Are you having trouble figuring out your succession plan? You’re not alone. Most leaders I work with get stuck in the same spiral of questions: Who will replace me? Who will replace them? Do we...
Clinical staff undergo years of intensive training to master technical procedures, understand complex diagnostics, and deliver life-saving care. However, while medical schools and nursing programs excel at teaching the hard science of healthcare, the “soft...
Retiring without retreating Did you know that retirement doesn’t have to mean retreat? If you want your retirement to be a retreat — a time to relax, travel, and enjoy the fruits of decades of hard work — that’s wonderful. You’ve earned it. But...
My new “The Pocket COO” AI tool is still being tested. I’d love for you to try it today. This chat tool is informed by all my leadership writing, blogs, books, and trainings. There are three different approaches to answers: 👉 I’m looking for...
