In many industries across both the for-profit and nonprofit sectors, remote and hybrid work environments are the new normal. However, keeping employees engaged when they aren’t coming into the office every day has remained a consistent challenge for all types of...
I recently was talking with a CEO who said something that stuck with me: “Marc, I spend my days solving everyone else’s problems, but who do I talk to about mine?” Sound familiar? Leadership is lonely. You’re expected to have all the answers,...
Talent acquisition has always been a key driver of organizational success, but it has become increasingly complex in recent years. To keep up, companies must adapt how they attract and hire talent. After all, employees today seek more than just a paycheck—they want...
Many small businesses struggle to navigate the peaks and valleys in demand for their products and services throughout the year. Allocating staff during peak times can feel chaotic and overwhelming, while stretching your cash reserves during lulls in business requires...
The CEO looked exhausted. Three major team members had just given notice in the same week, the board was breathing down her neck about revenue projections, and she’d just learned that her biggest competitor had landed the client she’d been courting for...
Small businesses have to work harder out of the gate to earn customers’ trust. After all, with limited sales and brand presence, many consumers may be understandably wary of your business. To mitigate their caution and encourage them to visit your business frequently,...
I’ve been a leader all my life.I wouldn’t have dared to say that until this past weekend, when I was going through old papers and found a note from Miss Fogg on my first-grade report card (circa 197-something). She wrote that she looked forward to watching me continue...
As leaders, we have a responsibility to build organizations where all people can thrive. At the Concord Leadership Group, we believe diversity, equity, and inclusion aren’t just buzzwords – they are essential elements of effective leadership and...
When you first started your small business, you focused on following your business plan and getting everything running. During this hectic time, one of your key priorities was boosting your brand visibility to secure as many new customers as possible. Once your small...
This week, as I helped facilitate a board retreat, something magical happened. The Leadership Journey and Leading an Organization I was describing the Leader’s Journey and how feeling doubt as a board member doesn’t mean you’re not a good fit for the...
