As leaders, we often delegate tasks to others.

Tasks like making sure the phone lines work.

But, as leaders, we’re ultimately responsible.

Anonymous calls can easily be blocked

I know a number of nonprofits, especially hospitals, that are using antiquated telephone systems. These systems show up on caller ID as an “Anonymous” caller.

But your marketing, fundraising, and accounts payable employees need to be able to get in touch with media, donors, and clients.

And since phone systems like Dialpad, whose image is seen above, are making it easier to block “Anonymous” calls, having “Anonymous” could be making it even harder for your team to do their work.

So take a moment today to see how your phone calls are showing on other people’s phone systems. You might be able to make their jobs easier!

Claim your copy of Wake Up Call - the 2018 Nonprofit Sector Leadership Report

"Proper scientific research is so rare in the charity sector. This report truly adds to the body of knowledge that nonprofit leaders can trust and use. Those who digest this report and plan strategies around its findings will be leading the best charities of the future!"

- Jay B. Love, Chief Relationship Officer
Bloomerang

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