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Leadership Style - Servant

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SERVANT LEADERSHIP

A leadership style focused on achieving superior organizational performance by focusing on the needs of their followers.

Servant leadership is a leadership approach centered on serving the needs of team members to achieve excellent organizational performance. Introduced by Robert K. Greenleaf in 1977, this style emphasizes a leader’s responsibility in influencing others through their decisions and actions.

Servant leaders motivate by aiding personal and professional growth of subordinates to fulfill a desire for a positive impact. A 2008 study by scholars Robert C. Liden, Sandy J. Wayne, Hao Zhao, and David Henderson identified nine key traits of servant leaders, including

  • emotional healing,
  • community service,
  • conceptual skills,
  • empowerment,
  • subordinate growth,
  • prioritizing subordinates,
  • ethical behavior,
  • relationship-building, and
  • self-sacrifice for servanthood.

Research shows that servant leadership can lead to higher organizational commitment, improved performance, and reduced staff turnover.

Source: The Wake Up Call research commissioned by The Concord Leadership Group written by Adrian Sargeant, PhD and Harriet Day (2018).

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