Curiosity is the foundation for effective leadership communication
I just listened to the episode of Guy Kawasaki's "Remarkable People" podcast with Robert Waldinger. Over the course of the conversation, they talk about what it takes to be happy. Curiosity opens communication Toward the end, they discuss how to communicate with...
How to write a leader bio for your website
Do you ever find it hard to write about yourself? When asked for a professional bio or an introduction for a keynote, do you drag your feet getting it written? I know I do. It feels so wrong. Like I'm shamelessly bragging. I know people say nice things about me and my...
Congratulations to the newest Quadrant 3 Leadership Coaches!
I am thrilled to introduce you to the brand new certified Quadrant 3 Leadership Coaches! These two leaders have completed the course work for this ICF-accredited coaching certificate program. It's inspiring to see how they are already using Quadrant 3 leadership...
5 Storytelling Strategies to Use in Your Next Presentation
Storytelling is often seen as one of the most effective strategies to improve customer engagement because stories are estimated to be about 22 times more memorable than facts alone. They create an emotional connection with your audience, helping your message stick in...
Customer Service Essentials All Small Business Leaders Need
For small businesses, success is rarely guaranteed. Without the financial backing that big corporations have, it can be challenging to compete and make a name for yourself. However, you can put your business in the best position for success by optimizing the...
Is it a scar or just a scab?
Have you ever gone through an experience that you thought scarred you? One that you felt completely defined you in a negative light? Maybe you were fired. Or you had a business fail. You've come to think of these scars as something that changes how people see you. So...
The Foundation for Great Follow Up
Have you ever done business with someone and then feel like they've ghosted you? You thought things went well, they seemed to like you, but now they don't reply to anything? Even things they'd promised to respond to? Yesterday, I got to spend the day training a great...
Are you planning your critical conversations?
As an executive coach, I spend the majority of my time helping clients figure out exactly what to say at various points in their journey: a career change holding firm to a boundary helping a disgruntled client or staff member making a sale asking for money answering...
Leaders often have to hide their problems
Leaders tend to hide our problems. We realize most people are more interested in their problems than ours. And sometimes we find sharing our issues becomes a weapon others use against us. So we build up a habit of hiding. Listening to La'Vista Jone's BOSS Talk podcast...
