Why Employee Retention Matters + Tips for Improvement

Why Employee Retention Matters + Tips for Improvement

If you work for a small business, your team can feel as close-knit as a family. After all, you work closely with the same people daily, and their unique personalities directly shape your business.  Finding the best candidates for open positions can propel your...

Leaders- are you putting on your own oxygen mask?

Leaders- are you putting on your own oxygen mask?

Being a good leader means taking care of your team. Especially making sure they have the training they need to be able to do their job well. But that often results in neglecting yourself. I loved this observation from Dawn Cogan in her recent testimonial video about...

Fostering Innovation: Effective Tips for Small Organizations

Fostering Innovation: Effective Tips for Small Organizations

Setting your small organization apart from others, especially from competitors that may have more resources and influence, is critical for making your mark and achieving your ideal vision for the future. Innovation can happen unprompted, but you can also hone and...

Customer Service Strategies All Business Leaders Should Know

Customer Service Strategies All Business Leaders Should Know

2023 saw 5.5 million new business applications, maintaining the surge in entrepreneurship that has been ongoing since 2020. While this boom in business is a good sign economically, it also means that as a small business owner, you now have to face additional...

Nonprofit Financial Health Indicators: 5 Metrics to Monitor

Nonprofit Financial Health Indicators: 5 Metrics to Monitor

This post was contributed by Jennifer Alleva, Chief Executive Officer at Your Part-Time Controller, LLC. While developing programming, building donor relationships, and working with beneficiaries is the heart of what your nonprofit does, you must also complete the...

Merge Ahead

Merge Ahead

When you meet a new ‘natural’ time border, do you spend your time looking forward? Backward? Inward? Outward? I remember when I was learning to drive, the alarm when my instructor took me to learn to drive on Interstate 95. His directions for merging included...

It's Friday, Follow-Uppers, I'll be honest, this has been a hard week for me. And a jarring thing is the "normalness"' of the work this week. I'm currently in Phoenix and people are still delivering packages and serving meals and conducting business. It is likely that...

Can you tell this conversation is all AI?

Can you tell this conversation is all AI?

I'm loving playing with the AI tools. And today's experiment blew my mind. Thanks to encouragement from Joanna Penn, I just tested Google’s NotebookLM and it's "conversational podcast" tool. I simply uploaded a copy of The Surprising Gift of Doubt and within minutes,...

Which Leadership Style are YOU?

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Leadership style - Charismatic