A system for regular planning and progress
Last week, my son asked what systems my wife and I were using for journaling and productivity. I haven't written about my system recently and I think my answer may be helpful to you too. My current bi-weekly sprint system Great question. Especially with the goal of...
Leadership is DEI
As leaders, we have a responsibility to build organizations where all people can thrive. At the Concord Leadership Group, we believe diversity, equity, and inclusion aren't just buzzwords - they are essential elements of effective leadership and organizational...
Why not doubt your doubt?
This week, as I helped facilitate a board retreat, something magical happened. The Leadership Journey and Leading an Organization I was describing the Leader's Journey and how feeling doubt as a board member doesn't mean you're not a good fit for the board. As...
Why Employee Retention Matters + Tips for Improvement
If you work for a small business, your team can feel as close-knit as a family. After all, you work closely with the same people daily, and their unique personalities directly shape your business. Finding the best candidates for open positions can propel your...
Fostering Innovation: Effective Tips for Small Organizations
Setting your small organization apart from others, especially from competitors that may have more resources and influence, is critical for making your mark and achieving your ideal vision for the future. Innovation can happen unprompted, but you can also hone and...
Merge Ahead
When you meet a new ‘natural’ time border, do you spend your time looking forward? Backward? Inward? Outward? I remember when I was learning to drive, the alarm when my instructor took me to learn to drive on Interstate 95. His directions for merging included...
Leaders- are you putting on your own oxygen mask?
Being a good leader means taking care of your team. Especially making sure they have the training they need to be able to do their job well. But that often results in neglecting yourself. I loved this observation from Dawn Cogan in her recent testimonial video about...
Customer Service Strategies All Business Leaders Should Know
2023 saw 5.5 million new business applications, maintaining the surge in entrepreneurship that has been ongoing since 2020. While this boom in business is a good sign economically, it also means that as a small business owner, you now have to face additional...
It's Friday, Follow-Uppers, I'll be honest, this has been a hard week for me. And a jarring thing is the "normalness"' of the work this week. I'm currently in Phoenix and people are still delivering packages and serving meals and conducting business. It is likely that...