Customer Service Strategies All Business Leaders Should Know
2023 saw 5.5 million new business applications, maintaining the surge in entrepreneurship that has been ongoing since 2020. While this boom in business is a good sign economically, it also means that as a small business owner, you now have to face additional...
It's Friday, Follow-Uppers, I'll be honest, this has been a hard week for me. And a jarring thing is the "normalness"' of the work this week. I'm currently in Phoenix and people are still delivering packages and serving meals and conducting business. It is likely that...
Become a More Sustainable Small Business: 9 Ways to Thrive
Small business sustainability practices bring tons of diverse benefits for you, your employees, and your community. Get started by exploring these top ideas.
Nonprofit Financial Health Indicators: 5 Metrics to Monitor
This post was contributed by Jennifer Alleva, Chief Executive Officer at Your Part-Time Controller, LLC. While developing programming, building donor relationships, and working with beneficiaries is the heart of what your nonprofit does, you must also complete the...
Can you tell this conversation is all AI?
I'm loving playing with the AI tools. And today's experiment blew my mind. Thanks to encouragement from Joanna Penn, I just tested Google’s NotebookLM and it's "conversational podcast" tool. I simply uploaded a copy of The Surprising Gift of Doubt and within minutes,...
Embodied Leadership
“I view leadership as a process of connecting to what matters, envisioning what could be, and taking actions to bring that vision to life. When you care about something enough to ask others to care about it with you and you effectively collaborate with others to co-create a new future, then you are leading.” Amanda Blake
Why Are Company Values Important? 4 Tips to Reinforce Yours
Establishing and reinforcing your company values allows you to keep employees engaged and motivated to do their best. Explore these tips to strengthen yours.
3 Ways to Engage Customers with Your Small Business Website
Your website is the central hub for all information about your small business. Learn how you can engage customers and drive valuable traffic to your site.
Creating a Talent Acquisition Approach for Your Nonprofit
Talent acquisition is a process that, when done correctly, can set your nonprofit up for long-term staff loyalty. Here’s how your nonprofit can get started.
