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Servant Leadership

Servant leadership is a leadership approach centered on serving the needs of team members to achieve excellent organizational performance. Introduced by Robert K. Greenleaf in 1977, this style emphasizes a leader’s responsibility in influencing others through their decisions and actions.

Servant leaders motivate by aiding personal and professional growth of subordinates to fulfill a desire for a positive impact. A 2008 study by scholars Robert C. Liden, Sandy J. Wayne, Hao Zhao, and David Henderson identified nine key traits of servant leaders, including emotional healing, community service, conceptual skills, empowerment, subordinate growth, prioritizing subordinates, ethical behavior, relationship-building, and self-sacrifice for servanthood.

Research shows that servant leadership can lead to higher organizational commitment, improved performance, and reduced staff turnover.

Transformational Leadership

Transformational leadership is about inspiring significant organizational change by aligning the team with a shared vision. This leadership style involves four key actions: embodying the vision and values, inspiring the team with a compelling future vision, encouraging innovative thinking, and paying attention to individual team members’ growth and needs.

The effectiveness of transformational leadership lies in its ability to increase job satisfaction, instill a sense of purpose, create a strong leader-follower bond, focus on long-term development, and build a unified commitment to a shared vision, all of which lead to improved organizational performance.

Source: The Wake Up Call research commissioned by The Concord Leadership Group written by Adrian Sargeant, PhD and Harriet Day (2018).